Our Company History
Contour Landscaping Ltd is a well established, full-service landscaping contractor serving the Vancouver Lower Mainland since 1990. We specialize in strata properties, commercial and large residential estates looking for mid- to high level of service with the goal of giving our clients the highest degree of professionalism, quality and reliability.
OUR STANDARDS
As proud long-term members of the B.C. Landscape & Nursery Association, The Canadian Nursery & Landscape Association, and the Snow & Ice Management Association we hold ourselves accountable and follow the high standard of professionalism, knowledge, skills and horticultural practices that are set by these associations.
OUR GOAL
Our approach is to establish a long-term partnership with our strata, commercial and large estate clients. We believe that communication, accountability and working with you to establish priorities and build a relationship is most important. Our experience has been that it is in the best interest of both the contractor and the customer that there be continuity from year to year and as such we have an extremely high ratio of renewed clients with many of them in our portfolio for over 10 years.
People Choose Us
Professionalism:
All of our crew leaders have a minimum of 5 years full time experience, Pesticide Applicators Licences, First Aid Certifications and have Horticultural Certifications or are enrolled in Landscape Industry Certification Programs. This assures you receive educated and experienced staff on your property.
Consistency and Attention to Detail
You shouldn’t have to guess when your property will be serviced. Our regular maintenance procedures are scheduled on the same day of the week for a given complex and are given notice if we have to change the day for any reason. We also go the extra distance to make sure your property is always looking it’s best by picking up litter weekly, and always ensuring a proper cleanup is done after servicing your landscape.
Communication
Contour encourages establishing a communication channel between the strata contact, or owner and us. We provide monthly reports indicating the dates of site visits, activities completed and comments on any problems requiring attention as well as Seasonal Newsletters notifying you of the planned activities for the coming season. We encourage the property manager, strata liaison to phone, email in any concerns in order that they can be addressed on the next service day or sooner if of an urgent matter.
Employee Conduct and Appearance
We realize that we are working in your front or back yard and that security and appearance are important, for this reason all our vehicles are identified and our employees are uniformed. Our Company has an internal Training Program and a Policy & Procedures Manual ensuring that all work carried out at your property is completed professionally with care and attention to property of the owners and strata corporation.
